House Cleaning in White Rock

Not at all, and most customers aren't. You can leave a key, give us a gate or door code, or arrange to let us in and head out. Whatever you choose, we record it on your account so you only explain it once. If you'd rather be there, that's completely fine too.

Yes — we arrive with everything needed, including vacuums, cloths and products. If you'd prefer we use something specific because of an allergy, a sensitivity, or a surface that needs particular care, leave it out and tell us in your request. We'd rather use your product than damage your countertop.

By the size of the property, its current condition, how often we come, which tasks you want, how far we travel, and any add-ons you choose. Condition matters more than most people expect — a three-bedroom house cleaned monthly and one that hasn't been touched in a year are genuinely different jobs.

No, and we won't pretend otherwise. What you see during the quote request is a preliminary range based on what you've told us. A person reviews your answers and photos and sends you a firm quote afterwards. If we can't do the job for the number we gave you, we say so before we start — not after.

Because a questionnaire can't show us baked-on grease or a shower that needs an hour of scrubbing, and guessing badly means either overcharging you or arriving with too little time. Photos are the single biggest reason a quoted price stays the price. They're optional — but they help.

They're stored privately and can only be opened by our staff while preparing your quote and doing the work. They are never public, never posted, and never used in advertising without asking you separately and specifically. You can delete them yourself from your account at any time, and we automatically delete them a set period after the job is finished.